Availability & booking rules
Control service hours, durations, party sizes, special dates and the conditions that shape what guests can book.
Reservations
Reservations that connect guests, tables and live service.
Bring online bookings, table allocation, guest profiles, confirmations and service planning together in one connected restaurant workflow.
Reservations
One operational view from booking to completed service.
Prime Reserve connects real-time booking availability to your tables, service planner, guest profiles, communications and pre-orders. Online and staff-created bookings use the same central data, so teams do not have separate diaries to reconcile.
✓Online, telephone and staff-created reservations
✓Opening hours, special dates and booking rules
✓Automatic or manual table allocation and combinations
✓Guest CRM, notes, dietary requirements and visit history
✓Branded confirmations, reminders and pre-order links
Core reservation tools
Everything around the booking, not just the booking form.
Tables & floor plan
Build areas and tables, define minimum and maximum party sizes, set allocation priority and manage combinations.
Service planner
See reservations by table and time, follow arrivals and seating, and keep the service team working from one view.
Guest CRM
Build guest profiles from bookings with visit history, contact details, dietary requirements, VIP status and notes.
Communications
Send branded confirmation, cancellation, reminder and follow-up emails, with conversation history attached to bookings.
Pre-orders
Create menus manually or import them with AI, then send a secure customer link for selections before the visit.
See reservations working end to end.
Use the live demo to make a customer booking and then open the same booking in the restaurant management system.
Open the live demo